The safety and security of your personal information are very important to us and we truly value your trust in us as the big brand. We want to notify sincerely inform you that we will never share or sell your personal information to any third party under any circumstances. We are always alert and work hard to protect your privacy and security. The personal information that you have shared with us will be used only for the purpose which we have asked for.
The Personal Information Collected by Us –
You can access this website without revealing your personal identity and transactional information about yourself, but if you want to order or purchase anything from the listed products, then you have to register yourself on the website and have to create an account. You have to create on the website to enjoy extra features like “Save for Later” and “Address Book”. By providing information to us, you are giving us your free consent to the transfer and storage of your information on our server located.
Rookieindia collects personal information that you provide when using or accessing the website. The information that we mainly required from our account holders includes your first and last name, email address, a password, and some other essential information. In lieu to verify your identity and to safeguard your confidentiality, we ask your personal information so that we can recognize you when you contact our Customer Service Department.
Apart from personal information, we might also collect and process some other information as well. To conduct surveys from time to time, we also collect, store and process the below-mentioned information from our customers;
1. Purchase Information
When you order anything from the Rookieindia, we collect your name and payment method information. By creating a registered account on the website, you can enjoy plenty of features like you can save your billing information to your account so that you won’t have to enter your address every time you make a purchase from here. You can easily save multiple shipping addresses in your Rookieindia address book to get your purchased product delivered instantly.
2. Services Account Information
We only collect personal information from the users who want to use superb Rookieindia services. If you want to use all the services offered by Rookieindia, then you must have to provide your email address and password generated for your Rookieindia account.
3. Cookies & Other Computer Information
When you access this website, then you are giving free consent to the permanent cookies to be stored on your computers or mobile devices hardware. The reason behind using the cookies is to identify you every time you visit the website. This will enhance and customize your online shopping experience with the swift download speed.
We sometimes also collect the technical information from your computer every time you send a request to visit our website. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring web site if any. We collect this information to enhance the quality of your experience during your visit to the Site and will not sell or loan this information to any third parties.
We have a contract with third party websites to provide us with correct statistics and reports regarding our customer's activities on the website so that we can measure the performance and influence of marketing efforts taken by us. Now, the third parties may be using cookies and other anonymous sources to receive information about your browsing and buying habits. However, no information related to your personal identity won’t be shared with third parties in any circumstances.
4. Publishing Information
Whenever you submit any information on this website during your use or access, including, but not limited to, information on the Rookieindia blog, the rating system, or product catalog, you are deemed to have given your permission to Rookieindia to publish such information, and DHgate and the Site hereby enjoy an irrevocable, perpetual, worldwide and royalty-free, sub-licensable license to use all information provided by such user to exercise the copyright, compilation, database and publicity rights any user has in such material or information, in any media form.
How we Use your Personal Information?
You need to fully assured on this topic that we neither sell, loan, trade or exchange your personal information without your consent. The information collected by us will be used to enhance and improve your shopping experience on this site in the following ways;
1. For delivery of your purchased products and services;
2. Register you as our member;
3. Prevent fraud;
4. Confirm your order;
5. To resolve disputes and prevent illegal activities;
6. To properly implement our terms and conditions;
7. Respond to customer service queries;
8. To properly communicate with you and present our items;
9. Find and keep the stock of products required by you;
10. Customize, measure and improve our services and your purchase experience.
In which situation and with whom we can share your personal information?
You should always keep that in your mind, we don’t sell or loan your personal information to anyone under any circumstances. We will only share your personal information with our agents, representatives, service providers, and contractors for limited purposes, including, but not limited to, fulfilling customer orders, offering certain products and services in connection with the Site, communicating to customers, providing customer service, storing, sharing and retrieving customers’ photo images in our Photo Center, enhancing and improving clients’ purchase experience, enabling access to our partners’ web sites, providing a personalized purchase experience and preventing fraud and completing payment method processing.
Apart from the above-mentioned cases, we will not share your personal information with any third party unless you provide us your permission or on the occurrence of special situations. Such as when government, law enforcement body, who has the legitimate right or if we believe it’s important to safeguard the safety of a person; to handle frauds, security errors and technical problems or to protect Rookieindia rights or property. We might also stare at your demographic and statistical information with our immediate partners. It isn’t linked with personal information that can disclose your identity.
How can you control the usage of your personal information?
You can change or remove your personal information at any moment from your Rookieindia account. You simply have to go to My Account and log in with your credentials, then you can edit or remove your personal information at your discretion.
How we will protect your personal information?
Your personal information is protected by the unique password created by you at the time of creating an account on this website. It’s the responsibility to keep this password confidential. No one from our side will ask about your password, not even our Customers Care team will ask for your password. You can change your password anytime to protect
yourself better. You have to log in with your email address and password, then by clicking on the Change Name, E-mail, and Password and can simply enter a new password.
We don’t intentionally collect personal information of a minor or person who isn’t capable to conduct full civil activities. By accepting this agreement through accessing this website, you certify that you are over 18 years old with the full capabilities and abilities to form a legal contract in the jurisdiction in which you are residing. If you don’t agree with any of the terms of this agreement, then please don’t use this website.
However, if a minor or another incapable person who doesn’t have full civil conduct rights and has provided personal information to us without the proper consent of their parent or legal guardian, such parent or legal guardian should contact us to remove such personal information.
Security Measures Followed by Us
Your personal information is stored on our servers and we use different tools and technologies to protect them from unauthorised access. We use Secure Sockets Layer aka SSL technology that will encrypt important and confident Information before it is sent on the internet. However, our technology means are limited today as compared to internet diversity. Although we work our level best to secure your personal information, we still can’t offer a guarantee that your information will always be private and safe.
We totally understand that purchasing on the website requires trust on your part. We highly appreciate your trust in us and we take a pledge to our clients that we will work extremely hard to secure your private information and will only use personal information discussed in the policy. Your personal information includes your name, address, phone number, email address or checking account information, in addition to any other personal information that can be linked to you, personally.
Rookieindia will get your consent before downloading any software from the site. We don’t download any software on your computer before your permission. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to downloaded software, required or automated updates, modifications, reinstallation's, or software otherwise obtained through the use of the Site is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.